Ballard Designs Reviews
Based on 2 customer reviews from our shopper community, Ballard Designs's overall rating is 4.50 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.
2 Reviews
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Shipping & Delivery
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All Reviews (2)
Naomi.Murray
April 26, 2020
"Always extremely happy and satisfied…"
Always extremely happy and satisfied with their products. Great sales. Amazing customer service in-store (Tyson's Corner, VA) and online. I have ordered everything from bedding, fabrics, lamp shades, home decor, lawn and gardening and rugs and I have not returned any items due shipping or qaulity.
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LisaRobertson
June 25, 2017
"Great Experiences"
I have ordered several custom upholstered pieces from them since buying my home and I am very happy with the quality/price/lead time/etc. I also purchase a lamp, which arrived broken and I was able to make a super speedy (and easy) exchange with them for a new one.
My only complaint is that they can't customize upholstery a bit more. I really wanted to add trim to one of my sofas and they said they couldn't do that, unfortunately. But I was able to have it added by someone local.
Overall, a great experience!
My only complaint is that they can't customize upholstery a bit more. I really wanted to add trim to one of my sofas and they said they couldn't do that, unfortunately. But I was able to have it added by someone local.
Overall, a great experience!
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Questions & Answers
What made you choose ballarddesigns over similar businesses?
purplefish778
March 10, 2019
“The design of the product through the colorful catalog.”
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